Last updated: 28 August 2025
Swisara is committed to delivering your orders quickly and securely. This Shipping & Delivery Policy outlines how we handle order dispatch and delivery.
- Shipping Charges
- Free shipping on all orders across India.
- Order Processing
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Delivery Timelines
- Metro cities: 2–4 business days.
- Other locations: 3–7 business days.
- Remote areas: May take up to 10 days, depending on courier availability.
- Courier Partners
We partner with reputed courier companies for safe and timely delivery. - Tracking
Once shipped, you will receive an email/SMS with the tracking details. You can use the tracking link to monitor your shipment. - Address Accuracy
Customers are responsible for providing the correct delivery address and contact details. Incorrect details may result in delays or failed deliveries. - Failed Deliveries
If the courier is unable to deliver after 2 attempts, the package may be returned to us. In such cases, reshipping may incur additional charges. - International Shipping
Currently, we only ship within India. - Damaged/Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with unboxing photos/videos. We will arrange replacement or refund as per our Refund Policy. - Contact
For any shipping queries:
Swisara
Email: support@swisara.in
Phone: +91-9870103797